Privacy Policy

Who we are

This notice describes how FUADI TOURISM L.L.C uses information in connection with fuaditourism.net. For privacy requests, contact info@fuaditourism.net or call +971 54 555 9998. Our business is based in Dubai, United Arab Emirates.

Information used to provide our services

When you contact us, we receive the information you choose to share, such as your name, contact details, dates and travel preferences. When you pay through Stripe, we receive transaction and customer information needed to manage your payment and booking, including your name, email address, phone number, payment status and purchased package.

Card details are entered on Stripe’s hosted checkout, not on this website. Stripe processes payment data under its own Privacy Policy.

Why information is used

Information is used to respond to enquiries, arrange agreed travel services, manage payments and refunds, prevent fraud, maintain security and meet applicable accounting and legal obligations. The relevant basis depends on the processing and applicable law, including steps requested before a contract, performance of a contract, legal obligations or consent where required.

Service providers and external requests

Cloudflare delivers and protects this website and may process technical information such as IP addresses and request logs. Images are delivered by Unsplash. The currency feature requests exchange rates from ExchangeRate-API. These requests expose standard connection information, such as your IP address, to the relevant provider. Stripe hosts checkout and processes payments. Providers may process information outside your country under their applicable data protection arrangements.

Information needed to deliver an agreed experience may also be shared with the relevant tour or transport provider. Only the information necessary for that arrangement should be provided. Information may be disclosed where required by law.

Cookies and your currency preference

This version of the website does not include advertising pixels or a separate visitor analytics script. It uses your browser’s local storage to remember your chosen currency and cache exchange rates. You can remove these values through your browser’s site-data settings. External services, including Stripe checkout, may use their own cookies or similar technologies as described in their notices.

Retention and security

Information is retained as needed to handle enquiries, provide agreed services, resolve disputes and meet applicable legal requirements. Retention depends on the type of record and its purpose. Access should be limited to those who need it. No internet service can guarantee absolute security; do not email full card details or unnecessary identity documents.

Your choices and requests

Depending on applicable law, you may be entitled to access, correct or request deletion of your information, restrict or object to certain processing, or withdraw consent where processing relies on it. Contact us using the details above. We may need to verify your identity and retain records that the law requires. You may also raise a concern with the relevant data protection authority.

Updates

This notice may change as our services change. The updated date on this page identifies the current version.